06-08-2021, 02:57 PM
Three hours of queuing finally got my issue sorted. They have three young and hard working people dealing with hundreds of tired and irritated customers. These three deserve a medal for their work and the club need a long hard think as to whether three is enough to deal with so many people. As for the telephones.. only 2 phones to deal with unknown numbers of enquiries. I would expect experienced American owners to have put more efficient processes in place.